Standard delivery takes 24–48 hours in major cities and 2–4 business days for other locations. Emergency orders placed before 2 PM can often be delivered the same day within supported zones.

Prescription-only medicines require a valid doctor's prescription uploaded at checkout. Over-the-counter products, supplements, and wellness items can be purchased without one.

Unopened, non-perishable items can be returned within 7 days of delivery. Refrigerated and opened items are non-returnable for safety reasons. Refunds are processed back to the original payment method within 5 business days.

Yes. Once your order is dispatched, you'll receive a tracking link via SMS and email. You can also view live order status from your dashboard under 'My Orders'.

We offer subscription pricing on recurring medicines and wholesale pricing for pharmacies and clinics. Contact our sales team to set up a bulk account.